Childcare Voucher - no units allowed, Why?

Submitted by steve on Fri, 29/04/2011 - 19:19

I want to apply for Childcare Vouchers but I am getting the message "No units of this benefit are allowed. Please check that you have supplied the correct information." What does this mean?

There are two reasons why you might get this message:

  1. You have not entered any eligible children under Dependants.
  2. You Employer has not entered a value in the Earnings Assessment or the Pre 2011 Eligible boxes on the employee data form. These are needed to work out the maximum number of vouchers that you are allowed.