Support, Knowledge and Help

Whether you are an existing customer with a detailed question about using Redbourne's employee benefits management system or, for example,  just a visitor trying to gain an understanding of salary sacrifice you can find your answer here.

  • Articles serve as useful introductions to topics such as flexible benefits and salary sacrifice.
  • For "how to" or technical questions scan the Frequently Asked Questions for quick answers.

If you are registered with the site and logged-in more information is availabe to you.

  • Our knowledge base is split between structured manuals covering our services and a wiki covering more ad-hoc topics.
  • The forums can be a useful place for discussion and to seek help of a general nature.

If you cannot find what you are looking for please email us your question.

News

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Articles

  • Rebating Employer's NI Savings

    Opinion leading organisations are already, prior to auto-enrolment, actively encouraging their employees to invest in pension provision. One way they are doing this is by rebating some, or all, of any NI savings made by sacrificing salary into a pension.
  • A Typical Implementation Project

    This article is designed to give you a feel for what is involved in a typical implementation with us. Obviously each project is different but usually the same sorts of issues occur and there are always one or two last minute changes that need to be accommodated.
  • Benefit plan designs

    This fact sheet defines some terminology that we have developed within Mazars Employee Benefits to help our customers understand and articulate their requirements of a modernised employee benefit scheme.
  • Benefit plan designs - flex

    Flexible Benefits or "flex" is a generic term for an employee reward system that allows, at least in part, some employee choice over the elements of their pay and benefits package. The term is used loosely and can mean completely different types of scheme to different companies and individuals.
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